SERVICE
Malt Products and International Molasses employees work
hand
in hand with customers to achieve their goals. Highly skilled
food
technologists strive to help customers select the best grade
of liquid or
dry malt and molasses for various products. Our responsive
employees help choose from an almost infinite selection of
light or
dark, and mild or hearty types of liquid or dry malt and
molasses.
Also, our researchers work closely with other researchers
to enhance
products by use of high quality malt and molasses.
Specially
trained service representatives have the experience and support
of highly technical laboratory instruments essential for
new
product development. These representatives can help customers find
the specific type of malt and molasses that provides the required
characteristics. We invite use of Malt Products and International
Molasses as an information source to achieve the best effect from
various types of malt and molasses. The many experts in all
departments of our plants are able to solve even the most difficult
formulation, new application, developmental or distribution
problems.
DISTRIBUTION and MANUFACTURING
Uniformly
processed molasses and pure malt extracts and syrups are
distributed from numerous stocking locations in
the U.S.
and Canada. Manufacturing plants are located in Maywood,
New
Jersey; Dayton, Ohio; Peterborough and Chatham, Ontario;
in the
United Kingdom and in the Netherlands. There are sales offices
located across the United States, the U.K., the Netherlands,
Germany,
South America, Africa and the Far East. From all of Malt
Products and
International Molasses’ many locations to any customer
processing
sites, customers can rely on malt and molasses that have
the same
characteristics, shipment after shipment to all locations.
And now that
customers can order both malt and molasses from the same
company,
accountability is narrowed to fewer people. Thus, customers
spend their time more efficiently.
By working with these
two companies, advantage can be
achieved through single source purchasing, efficient deliveries,
labor
and storage space cost savings, resulting in less paperwork
and
fresher inventory.
QUALITY CONTROL
Malt Products and International Molasses assumes full
responsibility for product quality from manufacturing through
distribution. The quality of our products has always been
of primary
concern. In keeping with that tradition, Malt Products and
International Molasses now use more statistical process control
(SPC)
than ever before to guarantee that our customers receive
the highest
quality products. The modern concept of SPC involves using
measured data to ensure that a process is progressing within
predetermined limits. Typically, a manufacturer tracks the
process to
determine if the process is in control. If the process is
in control, the
product will meet the established quality and cost efficiency
goals.
To meet our customers goals, we use one of the industry’s
most stringent and comprehensive quality control programs.
This includes
the internal and external use of Total Quality Management Programs,
Materials Requirement Planning (MRP) systems, and The Hazard
Analysis Critical Control Point (HACCP) program. Every employee at
Malt Products and International Molasses contributes to providing
customers with high quality malt and molasses. The employees
involved with manufacturing and distribution have received training
in the appropriate programs to ensure products and procedures meet
our high standards.
We check quality at every step of the production process.
In malt production, for example, growth, temperature, air
flow, solids
content, pH, color, enzyme activity and other parameters are
continually monitored and carefully controlled to ensure the reported
values are as close to the ideal value as is possible.
We have expanded the quality control departments in all of our
manufacturing facilities, with more frequent sampling and controls
taking place. Malt Products and International Molasses will gladly
provide detailed quality control records and conformance certificates.
Quality control includes product testing, plant procedures
testing and testing to ensure sanitary conditions in production,
packaging and warehouse areas. Malt Products’ and International
Molasses’ preoccupation with quality allows our customers the choice
of minimizing their inspections because we become their “partners in
quality.” In fact, we have even formed a task force that responds
quickly and professionally to help solve tough, on-site application
problems.
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